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SLA tracking dashboard

A practical dashboard structure for SLA adherence, backlog health, and response quality.

Property Management Audience: Property directors and account managers Read time: 6 min
What To Implement
  • First-response and resolution SLA tiles
  • Open backlog aging bands
  • Vendor performance scorecard
  • Escalation trend tracking
Use Cases
  • Service-level reviews
  • Client reporting packs
  • Underperforming site diagnosis
Next Step

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